Store and CRM
- ShopifyShopify app
Order tracking with an email check, product search and product carousels.
- HubSpotHubSpot
Leads from the chat become contacts, with a note of the summary.
- PipedrivePipedrive
Leads from the chat become a person, an organization and a lead.
Team and tickets
- SlackSlack
An AI support bot for your workspace, answering mentions and DMs.
- JiraAI ticketing
Tickets above a priority you choose also open a Jira issue. One-way.
- Alert webhooksAI ticketing
Grafana, Datadog or CloudWatch alerts open a ticket and start an investigation.
Your own systems
- Postgres and MySQLAI ticketing
Read-only database access for ticket investigations, with allowlisted tables and masked columns.
- Any MCP serverBuilt in
Give the agent tools from an MCP server you run, over stdio or SSE, with your own guidance on when to use each one.
- Your web appIn-app actions
In-app actions let the agent run your own functions on the page.
Channels and models
OpenAIAnthropicGoogle GeminiMistralxAIDeepSeekGroq
Or any OpenAI-compatible endpoint such as OpenRouter or Ollama.
Bring your own keyNot supported yet
So you know before you start.
- ZendeskNot available
- SalesforceNot available
- FreshdeskNot available
- WooCommerce and other storesThe chat works. Order lookup and product search are Shopify only
- Notion and ConfluencePublic pages by URL only
Add it to any website
The chat widget is one script tag, so it works on any site you can edit. Our WordPress plugin adds it to WordPress and WooCommerce sites without editing the theme. Store builders that let you add a script, such as BigCommerce, Wix or Squarespace, work the same way.
Integration questions
Can I build my own integration?
Yes. Run an MCP server and connect it to your agent, or use in-app actions for anything your web app can already do.
Do integrations sync both ways?
No. HubSpot, Pipedrive and Jira are one-way from ChatterMate. Shopify is read when the agent looks something up.
Are integrations on every plan?
Some are on paid plans on our cloud. Self-hosted installs have no plan limits.