What we make
It answers from your knowledge, acts in your app and hands off to a person.
Every channel lands in one place, with the AI and your team side by side.
Tickets that investigate, a help center, lead capture and journeys.
How we got here
The AI agent came first, and the inbox, tickets and help center were built around it. Here is how it has grown.
- February2025
First code on GitHub
- March2025
Version 1.0 released
- July2026
Moved to the Apache-2.0 licence, added 8 channels, the help center and AI ticketing
- October2026
Sign in with Google or Microsoft, and widget conversations tied to each visitor
What is open
The AI agent, inbox, channels, knowledge base, tickets, help center and widget. Self-hosted installs have no plan limits.
Billing, the CLI, the MCP server and access tokens run on our hosted edition, which is a commercial product.
How we work
ChatterMate is built and maintained by Runix B and the ChatterMate team, in the open on GitHub.
29 releases since March 2025, each with public notes.
Security advisories go on GitHub, including the ones that were our fault.
Every comparison says what the other tool does better.
Where things stand
Counts read from GitHub on 10 November 2026.
About questions
Who is ChatterMate for?
Any business that wants AI to take the first line of support, from software companies and online stores to service businesses, at any size.
Is ChatterMate free?
The self-hosted edition is free. Our cloud has a free plan and paid plans.
Who builds ChatterMate?
Runix B and the ChatterMate team. The work happens in public on GitHub, so every change shows who made it and why.
How do I reach you?
Open an issue on GitHub, or start a chat from the button on this site.
Where can I see what changed?
On the changelog, which lists every release.