Security & Self-Hosting

Security & self-hosting

Your data. Your servers. Your rules.

ChatterMate is open source. Run it in our cloud, or self-host the entire stack on your own infrastructure — so customer conversations never leave a boundary you control.

CHATTERMATE CLOUD

Managed, live in minutes

We run the infrastructure, scaling and updates. You get a hardened, encrypted platform without touching a server.

  • Encryption in transit & at rest
  • Automatic updates & backups
  • Zero maintenance overhead
SELF-HOSTED

Total control on your infra

Deploy the full open-source stack in your own VPC. Your data stays inside your compliance boundary — always.

  • Data never leaves your network
  • Bring your own LLM & keys
  • Docker & Kubernetes ready
BUILT-IN PROTECTIONS

Security that’s auditable, because it’s open.

End-to-end encryption

TLS in transit and encryption at rest for every conversation, credential and knowledge source.

Scoped access tokens

Revocable Personal Access Tokens and role-based access for team members, the API and the MCP server.

Data residency, your call

Self-host to keep every byte in your region and inside your existing GDPR / compliance posture.

Inspectable source

No black box. Read every line, run your own security review, and verify exactly how data is handled.

Bring your own model

Use your own LLM provider and keys — including private or on-prem models — so prompts stay under your governance.

Grounded, no leakage

Answers are grounded in your knowledge with citations — the agent won’t invent or expose data it wasn’t given.

DEPLOY IN ONE COMMAND

From clone to live agent, on your box.

Spin up the whole stack with Docker Compose, point it at your model provider, and you own the entire pipeline end to end.

  • No per-message credits, no metered usage tax
  • White-label by default — it’s your product
  • Scriptable CLI + MCP server for automation
zsh — self-host
$ git clone github.com/chattermate/chattermate.chat
$ cp .env.example .env # add your model keys
$ docker compose up -d
→ ChatterMate live at https://localhost · self-hosted

Security you can verify yourself.

Read the source, self-host it, or let us run it. Either way, your customers’ data stays where it belongs.

Quick Summary

ChatterMate is open-source, self-hosted AI support you can run on your own infrastructure, so customer data never leaves your boundary. You get end-to-end encryption, scoped access tokens, data residency and bring-your-own-model — security you can audit because the code is open.

Frequently asked questions

Is ChatterMate really open source?

Yes. The full platform is open source — you can read every line, run your own security review, and self-host it on your own infrastructure.

Can I self-host AI support to keep data in my region?

Yes. Self-host the entire stack in your own VPC so conversations and customer data stay inside your compliance boundary and region — you control data residency.

How is my data encrypted?

ChatterMate uses TLS in transit and encryption at rest for every conversation, credential and knowledge source.

Can I use my own LLM or model keys?

Yes — bring your own model provider and keys, including private or on-prem models, so prompts stay under your governance.

ChatterMate

Open-source AI support that learns your business, answers in any shape, and brings in humans when it counts.

© ChatterMate 2026 · Open source under the sun.

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