The AI chatbot your Shopify store answers with.
ChatterMate is an AI chatbot for Shopify stores: it answers order, shipping and product questions from your store data 24/7, recommends products, and hands off to a human when it matters — installed from the Shopify App Store in minutes.
“Where is my order?” — answered
The #1 support question in e-commerce, handled automatically. ChatterMate connects to your Shopify store and answers order-status, shipping and returns questions from real store data.
Sells while you sleep
Product questions, sizing, availability, recommendations — answered instantly at 2am, in your customer’s language. Fewer abandoned carts, more conversions.
Human when it matters
Refund disputes and edge cases transfer to you with full conversation context in a shared inbox — the AI knows when to step aside. How handover works →
Live on your store in 3 steps
Install the app
Add ChatterMate from the Shopify App Store — the chat widget and store connection are set up for you.
Teach it your store
Point it at your shipping policy, FAQs and product pages. The AI grounds every answer in your content — no scripts to write.
Match your brand & go live
Pick a theme, set colors and tone, choose when humans take over — then publish. Most stores are live the same day.
Frequently asked questions
How do I integrate ChatterMate with my Shopify store?
Installing the Shopify chatbot integration takes three steps: add ChatterMate from the Shopify App Store (the chat widget and store connection are set up for you), point it at your shipping policy, FAQs and product pages so it answers from your real store data, then match your brand and publish. No code, and most stores are live the same day.
What is the best AI chatbot for a Shopify store?
The best Shopify chatbot answers from your real store data, not canned scripts. ChatterMate connects to Shopify for order and product questions, grounds answers in your policies and FAQs, hands off to a human with context, and has a free plan — it is also open source, so you are never locked in.
Can the chatbot answer “where is my order?” questions?
Yes. With the Shopify integration, ChatterMate looks up real order status and shipping details and answers automatically — the single biggest source of e-commerce support tickets.
Is there a free AI chatbot for Shopify?
Yes — ChatterMate’s free plan covers your first 300 chats, with no credit card required. Install it from the Shopify App Store and be live the same day.
What happens when the AI can’t help a customer?
ChatterMate detects frustration or an explicit request for a person and transfers the chat to you with the full conversation — in a shared inbox with business-hours awareness.
Your store never closes. Neither should support.
Free for your first 300 chats. Install from the Shopify App Store and answer your first customer today.